![]() Vehicle counting equipment is only installed in a limited number of car parks around the county. Why is live car park information only available for selected car parks? These are currently limited to motorways and trunk roads but a programme is in place to install more equipment over the next few years. Traffic monitoring equipment required to generate congestion data is only installed on specific sections of the road network. Why is congestion information only available for selected roads? Real-time bus information is updated every 30 seconds. Most updates will be published to the website every five minutes. How often is the traffic information updated? Signs will only be displayed on the website when a message is being displayed on street. The messages are updated as appropriate and removed once the traffic disruption has ended. Information signs, also known as electronic variable message signs (VMS) are signs located at strategic points throughout the road network that display traffic information/messages to alert drivers to incidents on the network, their likely impacts and appropriate action to take. We are investigating the possibility of displaying the locations of temporary signals. The website only displays the location of fixed traffic signals. How can I report a problem with temporary traffic signals? ![]() We are currently investigating options to expand this functionality to include other highway defects. Am I able to submit details of defects via the website?Ĭurrently you can report traffic signal defects via the website. Where can I get further information about the traffic and travel web pages?įore more information about the traffic and travel pages on our website, please contact the highways service. Information about current conditions is either automatically detected by equipment installed on the road network or via the Highways Agency (for motorways and trunk roads) or alerts from the media. Outside of these times the information on the website is still kept up-to-date using automatic feeds taken from our systems. The NMIC is currently staffed between 8am and 6pm Monday to Friday and from 8am to 3pm on Saturday. These pages are operated from Surrey County Council's Network Management and Information Centre (NMIC). This information helps by reducing the disruption caused by incidents, minimising the effects of congestion and thereby improving the efficiency of the transport network Who operates the traffic and travel web pages? These pages provide users with information that will assist them in making informed decisions as to the timing, routing and travel mode choice for current or future journeys. Why are the traffic and travel web pages needed? It helps us to determine the best way to deliver our traffic information to you. The feedback we receive keeps us informed of how you use the website, what you think is useful and what you would like to see. ![]() The views of website users are always welcome and will help to ensure that the site is as responsive as possible to the needs of people travelling in Surrey. Is there anywhere to voice my opinions about the traffic and travel web pages? Additionally, traffic signal defects can be reported via the website. Information available includes roadworks, accidents, events, public transport departures, parking availability, congestion and road closures. People travelling in Surrey are provided with information about travel conditions and public transport options with the aim of ensuring that best use is made of the transport network. The traffic and travel web pages display real-time information relating to incidents and events currently taking place on Surrey's roads.
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